The mobile phones we use nowadays are pretty neat little gadgets, but we often forget the fact that they are, indeed, quite fragile. The results of our negligence and extended usage aren’t something we need to explain once more: cracked screens, ruined cases and outer edges, non-working operating systems, totally bricked phones, inoperative charging ports and USB connectors, etc. are all common issues that each of us has had to face at least once in the past.
So what do we do whenever our phones don’t work correctly? If your answer is to simply get rid of it or to replace it for a new phone, then you probably haven’t looked hard enough for good repair centres in your area. This is quite understandable, as there are many repair shops out there that only pretend to know about phone repairs in general, with most of their repair jobs being either worsening the condition of the phone or just not doing anything in particular.
Nevertheless, there are many phone repair specialists out there who are the real deal. While finding them does involve a little bit of luck, here are some things to look out for to distinguish them from the rest:
- Recommendations – Before heading out searching for shops all alone, try to ask some friends for places where they have gone too recently. They should be able to direct you somewhere for a start, for example at the same shop where they successfully got their iPhone 6 screen repair done. You should also prioritise checking out those shops where your friend’s phones were restored to working conditions immediately over those where they had less positive experiences.
- Customer Service – Once you enter a repair centre, the relevant staff should greet you and attend to your problem in the best possible way they can, either by giving you some advice, asking a few questions or by immediately attending to your phone. If they seem to either ignore you or if they don’t actually have an idea on what the problem may be, chances are you picked up the wrong store for your Samsung phones repair Melbourne CBD.
- Timeliness – A good shop will always try to fix your phone’s issues as quickly as possible. Depending on the severity of your problem, this can take as much time as a few minutes or it may drag on for some days. The shop should also be able to hand over your phone on the same day of the estimated at first, and shouldn’t be delaying the work for much longer.
- Warranty – Shops normally give you a warranty of a couple of weeks after completing a phone repair job. Never hand over your phone if the shop owner refuses to do so, as you will have to pay with your own money even if an issue arises due to improper repairs by the shop.